Is There Any Reason

Why......

... you  shouldn't  have  the  cleanest  carpet  in  town ?

   Hi my name is John, and I'm the owner of Universal Cleaning.  Over the last 6 years, I've had the privilege of helping over thousands of your friends and neighbors get the most sparkling carpets and rugs they've ever seen.  In fact, many tell me they love taking their shoes off and rubbing their toes in the soft, fluffy carpet after they get the most thorough cleaning ever (which we guarantee to give you...or our service is free)! 

They told me they wanted more. . .and I'm giving it to them!

  Many of my new clients have told me they were sick of the "cheap, top surface only cleaning" their carpets were getting from other cleaning companies.  I am constantly seeing and hearing the results of these un-educated cleaners. 

Don't be a victim of these un-ethical cleaners !

They use harsh, cheap, and even dangerous cleaning agents (leaving toxic amounts of chemical residue in your home.)  Some of these residues are not even safe for your pets much less your children.  The chemicals that these un-educated cleaners use are so harsh that they strip the life from the carpet fibers adding years to the wear age.  Plus these cleaners don't even pull out all the embedded soil debris that ends up at the lower part of your fibers which will cause your carpet to wear faster. This means you're going to need to replace your carpets sooner (big bucks!)...and that your home won't be as healthy. These type of cleaners are untrained, unethical, and downright unscrupulous cleaners.  So not only will you pay more in the long run by going with "cheap cleaners" ... you won't be enjoying all the benefits of a great looking carpet, and a safe HEALTHY home. 

Clients of mine say they feel healthier after we clean their carpets!

  I'm not only dedicated to giving your carpets & rugs the most thorough cleaning ever... I'm also dedicated to helping to improve the quality of your life by making your home the optimal healthy enviroment for your family.  I don't think you'll hear this from any other carpet cleaner!

  This is why I give a FREE in-home CARPET INSPECTION where I take a close look at your carpet and tell you exactly what will help them look there best, and what we can do to remove anything from them that could be causing an unhealthy environment in your home.

This is what you receive when Universal Cleaning Cleans your Carpets & Rugs;

  • Long Lasting Deep Clean - We extract all the dirt, grime & debris of 100% of your carpet yarns. We don't just buff the surface like some bonnet or carbonation methods (Dry-Chemical Systems) do. With our cleaning process your carpets and rugs will stay cleaner longer because we extract all the dirt & debris.
  • Kills Germs, Bacteria, and Dust Mites - Our High Powered, Truck-Mounted Steam Extraction process kills and extracts most germs, bacteria, and dust mites from your carpet fibers.  98% of the carpet mills recommends Hot Water Extraction (steam) as the preferred cleaning method.
  • We Use Safe-Bio-Degradable Cleaning Agents - The cleaning agents we use are designed for your particular carpet & rug fibers and are safe for children and animals.
  • No Cleaning Residue Left in Your Carpets - We use rinsing strokes to make sure no cleaning residue is left in your carpet yarns. By flushing out all the dirt, grime, and cleaning agents we restore your matted traffic lanes to fluffy and soft carpet fibers with no soap residue making your carpets stay cleaner longer.
  • Fast Drying Time - Because of our deep extraction, van-powered truck mounted equipment, we pick up 98% of the moisture we put down.  Only your carpet fibers are barely damp.  Depending on the grade of carpeting and the air circulation in your home our drying time is approx. 1-4 hours.
  • We don't Cut Corners, We Clean Them - We take all the time needed to clean every square inch thoroughly.
  • We Move Most Furniture - We move most furniture and place plastic tabs and blocks under the furniture so the carpets will dry properly.
  • We are IICRC Certified and a Chosen Member of Ethical Services - This assures you that we have been trained and tested. And we abide by a strict code of ethics which results in the highest level of customer satisfaction.
  • 100% Satisfaction Guaranteed or our service is free - There is nothing worse than paying for a service and not being happy or thrilled with the results.  You have peace of mind always when you use us to clean your carpets.
  • 7 Years of Experience - As the saying goes "practice makes perfect."  And we have perfected our cleaning methods and spotting techniques to give our clients maximum cleaning results. If it can be gotten out, Universal Cleaning gets it out.
  • Professional Friendly Service - You will receive friendly, informative, and caring service from your first phone call to the completion of your job.  We also call a day or two later to make sure you are still thrilled with our service.

  What are you waiting for.  Give us a call right now, 919-602-5592, so you can have the Fluffiest- Cleaniest Carpet & Rugs.

The CARPET INSPECTION is free, and there's no obligation.  I come out in uniform and I treat your home the way I would like others to treat my own home.  Isn't this what you are looking for from a professional cleaning company.  Call us today for your free inspection at 919-602-5592.  Or Click Here>>> For Your FREE Carpet Audit! I look forward to meeting you. 

How Often Should I Clean My Carpet?

This is a commonly asked question.  I have had people say that they have not had their carpets cleaned in 10 years or more because they have relied on myths and misconceptions.  The fact is that cleaning extends the life of your carpet and saves you the tremendous amount of money required to replace prematurely worn carpet.  Carpets cleaned on a regular basis provide a healthy, safe living environment for you and your family at the same time adding years of life to one of the larger investments in your home.  So the question is, how often should they be cleaned?  The answer can depend on several factors.  The chart below taken from the IICRC Reference Guide for Professional Carpet Cleaning can assist you in answering this all important question.

 

RESIDENTIAL CARPET CLEANING FREQUENCY CHART








Traffic Soil Rating Carpet Owner / Maintainer Professional Carpet Cleaner / Restorer
       
    Vacuuming Spot Cleaning Heavy-Use Area Cleaning Restorative Cleaning
             
Light Soil 1x per week Daily or as soon Traffic areas every Every 2 years or per 
      as spots are 12 to 18 months manufacturer warranty.
      noticed.      
Normal Soil 1 to 2x per week Daily or as soon Traffic areas every Annually  
(families with   as spots are 6 to 12 months    
children,     noticed.      
elderly)            
Heavy Soil 2 to 4x per week Daily or as soon Traffic areas every Semi-Annually
(families with   as spots are 3 to 6 months (2x anually)
pets, smoking)   noticed.      
Extreme   Daily Daily or as soon Traffic lanes every Quarterly  
Conditions   as spots are 2-3 months (4x annually)
(large families,   noticed.      
multiple pets)          






       








  Did you know that according to the Institute of Inspection, Cleaning and 

  Restoration (IIRC) you should have your carpets cleaned AT LEAST 1

  TIME PER YEAR depending on the amount of traffic?  The IIRC is a 

  professional association that trains & monitors cleaning technicians

  throughout the United States.  To help you decide how often your carpets

  need to be cleaned, I have included a graph from the IIRC S100 book,

  2002.  These standards provide the guidelines used by the Carpet Industry to give your carpet the longest life possible.






 

Why Should You Choose Universal Cleaning?

That's a really good question, and it's important that I answer it for you.  Afterall, if I can't give you a great answer to this important question, you have no business hiring my company.

We have been serving the Raleigh area for seven years.  Since that time I have had a passion for providing the absolute best carpet and upholstery care, tile care and home cleaning services to the best people in Raleigh and I would love for you to become part of our family. 

I am a Certified Master Cleaner with the IICRC. ( This institute is designed to improve carpet cleaning standards, and to help eliminate unethical carpet cleaning companies.)  The IICRC provides continuing education for carpet cleaners and keeps us up to date on the latest technology.

The IICRC does not allow its members to use unethical "bait and switch" advertising.  This is also against the law, but very few carpet cleaners ever get prosecuted.  That's  why we fight them.  That's why I need your help.  You may not know this, but not all carpet cleaners are the same.  Not only because some of them use deplorable advertising, but there is a big difference in how they clean.  I use only hot water extraction.  This is the method required by Shaw Industries, the world's largest carpet manufacturer.  The other methods are either too harsh on the carpet, or they just don't clean well.

Excellence In Cleaning Guaranteed! 

I've cleaned hundreds of carpets and my most important objective has always been client satisfaction.  I take great pride in my work and make certain we do everything exactly right on every job.

I've even satisfied the self-proclaimed "Pickiest Customer in the World," who prefers to remain nameless.  In fact, several of her neighbors have also called my company, because they said, " If you can make her happy, you can make anybody happy."

If I can please her, I'm confident that we can please YOU.  When we get done beautifying your carpet, If you see anything more we can do, just tell us and we'll make it right.  I want to make friends as well as longtime clients.  I have clients whose children I have seen grow up and we now clean for them.  I'm not like most carpet cleaners who just come clean your carpet, and then as fast as can be, they're on to the next job.  I want to be your personal carpet and upholstery cleaner for years to come.

7 Reasons Why Hiring A By-Referral Company Is The Best Way To Care For Your Home

1. Since Universal Cleaning is a by-referral company, I work for a select group of clients like you that truly care about their carpet and upholstery investment, as well as maintaining a safe and healthy living environment for their families. 

2. Since I rely on the referrals of my happy clients, I place high regard on the relationship with my clients and I do everything possible to guarantee they're pleased with my services.

3. A referral is the best way to hire a new company. My services have been introduced to you by someone you know and trust.

4. Your friend or family member wouldn't have referred my services if they didn't trust me to take care of your needs in the most professional and courteous manner.

5. Since you were referred to my company, you don't have to be skeptical. You know you'll receive quality workmanship from trained technicians.

6. You know I won't try to do a high pressure sales pitch on you. The person that referred my services to you has in essence done the selling for me. This allows our first meeting to be a relaxing, enjoyable and informative experience for both of us.

7. A company can say anything they want about their services, but the comments of their clients will tell the real story. You can see comments from more than 22 of my happy clients on this website.

What are clients are saying about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At New Way I have over 2500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home. 

Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request.

"John and crew were prompt business-like, hard wroking and honest.  The Price was fair... and what a difference the carpet, upholstery, and tile cleaning services made in our home! The whole place just gleamed... and no more "doggy" smell either, just freshness."

Stell Shelton, Raleigh,  NC

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"Outstanding service provider! Very responsive to unique project challenges. Competive pricing and highest quality services... Thank You!"

Mike Valentino, Wake Forest, NC

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"Wow! Absolutely the best carpet cleaning  job i have ever seen. I have been a homeowner now for several years and my carpets and upholstery look sparkling clean, fresh-smelling, and brand new again - what a great feeling!  We never thought a thorough cleaning such as this could make such a difference in how our home looks now. Universal cleaning did a truly outstanding job, took the time and cred for our home's carpets as if they were their own and we are very proud to highly recommend them."
Mary Corso, Holly Springs, NC

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"I have used Universal Cleaning for the  the past two years and have loved the experience.  They are very attentive to detail and have satisfied our company's  high standards.  It is one of the best cleaning services that I have found in six years in the property managment business."
Tera Gerberich, The Legends At Preston, NC

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"My carpets look truly Phenomenal this morning!  My wife said,  " Our  house  is beautiful again."   Thank you for all your hard work!"
David Gene, Holly Springs, NC

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" I have nothing but great things to say about my experiences with Universal Cleaning. Extremely  professional, superior quality of work, industry knowledge second to none, and prompt. Here are a few reasons why I'd  refer Universal Cleaning to anyone."

Ken Artrhur, Raleigh, NC

                                                            

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"We Love Universal Cleaning! They are very professional and always get every thing done correctly and quickly!"


Muirfield Village, Raleigh, NC

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" John Alderson at Universal Cleaning went beyond our expectations in terms of service knowledge, and genuine commitmnet to getting our carpets cleaned properly. We'll use his service again."

Ken Hartsoe, Holly Springs, NC

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