Raleigh Carpet Cleaning Reviews, Rug Cleaning Reviews, House Cleaning Reviews and Testimonials from our Wonderful Clients!!!

Universal Cleaning has been in business for 13 years! We have hundreds of testimonials in my portfolio from your neighbor next door, carpet retailers, real estate agents, local businesses, industrial contractors, doctors and attorneys and carpet manufactures. My company is the number one trusted source for professional cleaning services here in Raleigh. 

The best and most thorough hard surface cleaning we’ve ever had – very professional – very detail oriented not only the tile, but the grout completely clean – tile and stone flooring looks BRAND NEW!  Nancy Klein, Raleigh, NC

Universal Cleaning always does a wonderful job on my carpets and I always trust that the work will be completed thoroughly and to my satisfaction.  I am always pleased with the quality of the work and love the customer loyalty discounts. I can always trust that that Universal Cleaning Services will make my carpets look the best and don’t worry about problems (like over wetting and mildew) that friends have who have used the other companies have experienced.  I feel confident that I am getting the best service for my money. Universal Cleaning Services provides a great service at a fair price. Kathlen Hyland, Psychologist, Raleigh NC

I responded to a Google ad which included a link to to Universal Cleanings web site. Everything was explained about the rug cleaning service and knowledge. Universal Cleaning is very much a cut above others. Your company is very skilled and professional – my benefits are several – Biggest is my area rugs are spotless and look wonderful!  Mary Frances Kane, Raleigh, NC

Universal Cleaning made a 10 year old house look NEW again! Our tile and carpets look NEW! John also gave us great advice on mold problems and suggestions to resolve the issues. Peggy Thomas,  Wake Forest,  NC

I choose Universal Cleaning because of the good reviews and information about the processes used on the website. Our area rug looks better then we expected!! Thanks so much! All of my expectations were met and my really dirty rug looks Great! Every thing came out just as I was told it would.  Rhonda Harabedian, Wake Forest,  NC

I happened to see Universal Cleaning Services(John's) truck when he was meeting a client at Whole Foods so I called him. John is a perfectionist, so I’m sure anyone he’d hire is more than qualified to do the best work possible.  His cleaning equipment is the best!!!  He spent so much more time and effort than anyone else I’ve hired, and I’ve lived in Cary for 23 yrs, in the same townhouse.  I would trust John and his company Universal Cleaning Services to do the best possible job for any service. I had many stains, some from pets, which no other company could remove.  They disappeared after John cleaned my carpets with his excellent service.  If the job is possible, he will get it done! Margaret Levine, Cary, NC

John Alderson and Universal Cleaning Services pulled into the driveway to deliver our sparkling clean rugs this morning, I thought, “He is always on time; he delivers a high quality service and always does what he says he will and exceeds my expectations every time.  Awesome to do business with John and Universal Cleaning Services!  Pet stains were removed and our area rugs look like new again!  Andrea Barry, Holly Springs, NC

John Alderson is very professional and knows his business well.  He provides high quality services at reasonable process. Our carpets looked 100% BETTER!!!  I will definitely use him again and have been referring him to my neighbors and colleagues.  Thanks for bringing our carpet back to life –clean and fresh!  Angela Williams,  Raleigh NC

John Alderson is professional and a “perfectionist” in always doing an outstanding job on our carpets.  He knows all about carpets and uses “earth friendly” cleaners.  He continues to earn our repeat business.  Martha Peck Raleigh, NC

This month (Feb.) was our first visit from Universal Cleaning.  It was such a lovely feeling to return to a sparkling clean, fresh smelling home AND with no effort on our part.  The team sent was very friendly and courteous.  We definitely recommend Universal Cleaning Services.
Thank you!!!       Judith Davey Holly Springs, NC

Universal Cleaning is Just PERFECT!!! We feel very fortunate to have had Universal Cleaning Services take care of our carpet on two different ocassions in our home in Cary NC. The end result exceeded our expectations every time and we felt in very good hands throughout the process. It is a great peace of mind knowing that they are just a phone call away! Howard and Sofia Stott, Cary NC

John, I forgot to give the ladies the discount paper I received from you….the one for $15.00.  As usual the house cleaners did an excellent job… I was surprised that it didn't take longer since they cleaned the stove.  I am going to start calling them "Super Ladies"!!!!!!      Hazel Livesay, Raleigh NC  

Universal Cleaning Services is a Outstanding service provider! Very responsive to unique project challenges. Competitive pricing and highest quality services… Thank You!     Mike Valentino, CRB Builders, Cary NC 

John Alderson and crew were prompt business-like, hard working and honest. The price was fair… and what a differendce the carpet, upholstery and tile cleaning services made in our home! The whole place just gleamed… and no more “doggy” smell either. Just Freshness!!!    Stella Shelton, Raleigh NC  

Universal Cleaning has provided outstanding service for the past 6 years, on our rugs as well as upholstery.  My children in Raleigh use his outstanding services.  I have never registered a complaint.  James Bender Raleigh, NC

I have used Universal Cleaning Services for the past 2 years and have loved the experience. They are very attentive to detail and have satisfied our company’s standards. It is one of the best cleaning services that I have found 6 years in the property management business.   Tara Gerberich, The Legends At Preston, Cary NC

My Carpets Look great!  John Alderson at Universal Cleaning is wonderful to work with! He know his stuff and it shows in his work and professionalism. I use his services every time, no one else!    Margo Bills,  Apex NC

John Alderson was GREAT to work with! I built a house in Cary NC and inherited a area rug that needed cleaning. I found John's website on-line and called. He was very helpful in discussing the many facets of oriental rug cleaning process. My area rug is over 50 years old so I was very concerned about the oriental rug cleaning process, which meant numerous phone calls to John. He always allayed my concerns with graciousness. John also cleaned and sealed my tile and grout. Anytime I can get more than one item off my to do list at the same time is cleaning happiness!!!     Ann Chaney, Cary, NC

John Alderson was on-time courteous and very knowledgeable. He went over all the options in detail with no sales pressure. Though we only had a small cleaning done I was very impressed with the final results. I didn't think our carpets could get that clean! I certainly plan on using Universal Cleaning again in the future. Gavin  Raleigh NC

The carpets look great, almost like they are brand new! John was very helpful and professional. We had some matted down areas that were not corrected by previous cleaners and Universal Cleaning was able to make the matted areas almost look new. Couldn't be be happier!!! I highly recommend Universal Cleaning. Melanie, Home Maker, Apex NC

Our rugs(carpets) are 25 years old and we were considering replacing them, but decided to have them cleaned while we started shopping around, in order to not have to make a quick decision on what to buy. We could not believe how great they looked after Universal Cleaning did their job. It was amazing that they looked like new, because there were pet stains that I know would not come clean. It was like magic, because I could not even tell where the stains had been. We then had Universal Cleaning return to refresh and see the marble floor in the foyer. Again, it was like magic. They did a wonderful job in restoring it to a beautiful shine. We could not be more pleasured with this company and we will definitely be calling them again. John and his crew take care of your furniture and pay attention to detail. I also think their prices are very reasonable and worth every penny. Thank you, John, for great quality work that is so hard to find today… so happy we found you! James, Carol Sledge, Durham NC Attorney and Retired R.N.

My Daughter recommended Universal Cleaning. My carpet and look like new! All the work, the carpet and furniture, was professionally (in the best sense) cleaned. I could not have been more pleased with the results. We will have John clean the carpet and furniture in our den in the fall. Heidi, Raleigh NC

We first spoke with John Alderson At the Raleigh Home Show and brought home some printed information about Universal Cleaning. Our home is on the market "For Sale", and the carpets are seven years but now look and feel brand new! John personally cleaned the carpets in our home after thoroughly measuring, checking out our needs and giving us a very fair estimate. We learned up front what service he would provide and what the cost would be. The carpet edges have never been cleaned (vacuumed and shampooed) so thoroughly as he did with edging tools. No more “ring around the collar” There was an amazing transformation of the stairway carpet. They look brand new as does all of the carpeting. This job was not rushed but meticulously completed. Thanks John. We’re already passed along your business cards to friends. Pat Shusko, Holly Springs NC

Universal Cleaning was recommended by ARCO Restoration. Brandon your technician arrived promptly and cleaned my carpet quickly, efficiently and thoroughly. Our carpets look great! Brandon was both knowledgeable and courteous. I would definitely use your services again. Janet Bottoms, Raleigh NC

Thank you. You did a beautiful job. =) Marilyn, Raleigh NC

John Alderson  and staff, Thank you for a really great job on the carpet cleaning. It looks like new.

We called Universal cleaning by chance because they offered both house cleaning and carpet cleaning and we didn’t need to deal with two different companies. But weren’t we glad we did! Not only was John professional in getting us an estimate but he kept all commitments to the time and dates of job completion. Above all, we really appreciated that they used cleaning agents which left the house smelling “fresh” not like chemicals. We were so happy that we quickly referred friends who are looking for a great cleaning service. He will be getting calls from them soon =) Ram, Durga Nagulpally Raleigh NC

I have used Universal Cleaning for the past five years. They are always prompt and reliable. All serviced, from rugs to furniture, are outstanding and the prices are reasonable for the quality of work your experiencing. James Bender, Raleigh NC

Your staff is very nice! And VERY thorough!

We had several rugs, many of which had pet stains that were never treated properly by other cleaning companies. John did an exceptional job setting my expectations about the cleaning process, then exceeding my expectations upon delivery. The rugs looked and smelled clean; better than ANY OTHER service I have ever used. Plus John is delightful to work with! Estimate and timing were clear, and his on site team was very courteous and professional. THE BEST!!! Andria Barry, Holly Springs NC

John Alderson did a thorough job on both our shower tile and our carpets. He was courteous and explained all he planned to do and what hadn’t been done by previous carpet cleans. Anthony, Marge Evens, Wake Forest NC

We were impressed with John Alderson's promptness and the very thorough explanation of all parts of the cleaning process. Everyone was extremely professional and focused on customer satisfaction. Robert Rickman, Raleigh NC

Super experience! Friendliness in person and on the telephone. Always courteous and friendly. Punctual… very conscientious of furniture while using carpet cleaning machines in house. End result-clean and fresh carpets. Audrey Englehardt R.N. Raleigh NC

John, the carpet looks great! Even the spot where the dog barfs is gone. The carpet looks brand new. I’ll definitely add you to the Cameron Pond website as a recommended source. When I get a little extra money next year, Ill give you a call for your carpet supplier reference, Id love to get carpet for my front steps. Thanks again, great job! Cory, Raleigh NC

We were very frustrated by the odor our home had developed due to the presence of our large dog. While some stains did remain, the change in the odor and appearance our carpeting was near extinct. Thank you very much

I have paid less for carpet cleaning but after having Universal Cleaning clean my carpets. I know realize you get what you pay for…. Our 12 year old carpets look great! Mr. & Ms. Hargraves

Carpet looks and smells much better. Also upholstered furniture looks better. Joy Bridges, Raleigh NC

John, I apologize, I wanted to email you as soon as I got home last evening at 9:30… they did an INCREDIBLE job! It was awesome, and I really appreciate it! Even things I had not mentioned, like the spindles on the staircase, they did. Please tell them I appreciate it, and I appreciate how you take the pressure off me. I hope you have a fantastic Thanksgiving. I am in the process of cooking for 16 people … making my mark at home so your ladies can come back again and to help me Thanks again! Sherri Ivy, Raleigh NC

John, I stopped by the property while your crew was cleaning. I had to shut-off the water heater due to a leak and then a ceiling fan caused the kitchen light circuit to short. In spite of them cleaning without hot water and kitchen lights, per my visit today, they did a great job. I thought you should know. Happy Thanksgiving, Lisa Holmes, HRW Reality Raleigh NC