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My Clients Love My SERVICE!
John was GREAT to work with! I built a house in Cary NC and inherited a area rug that needed cleaning. I found John's website on-line and called. He was very helpful in discussing the many facets of oriental rug cleaning process. My area rug is over 50 years old so I was very concerned about the oriental rug cleaning process, which meant numerous phone calls to John. He always allayed my concerns with graciousness. John also cleaned and sealed my tile and grout. Anytime I can get more than one item off my to do list at the same time is cleaning happiness!!! Ann Chaney, Cary, NC 8.21.11
John was on-time courteous and very knowledgeable. He went over all the options in detail with no sales pressure. Though we only had a small cleaning done I was very impressed with the final results. I didn't think our carpets could get that clean! I certainly plan on using Universal Cleaning again in the future. Gavin, Raleigh NC 1.20.2011
The carpets look great, almost like they are brand new! John was very helpful and professional. We had some matted down areas that were not corrected by previous cleaners and Universal Cleaning was able to make the matted areas almost look new. Couldn't be be happier!!! I highly recommend Universal Cleaning. Melanie, Home Maker, Apex NC 12.4.2010
Our rugs(carpets) are 25 years old and we were considering replacing them, but decided to have them cleaned while we started shopping around, in order to not have to make a quick decision on what to buy. We could not believe how great they looked after Universal Cleaning did their job. It was amazing that they looked like new, because there were pet stains that I know would not come clean. It was like magic, because I could not even tell where the stains had been. We then had Universal Cleaning return to refresh and see the marble floor in the foyer. Again, it was like magic. They did a wonderful job in restoring it to a beautiful shine. We could not be more pleasured with this company and we will definitely be calling them again. John and his crew take care of your furniture and pay attention to detail. I also think their prices are very reasonable and worth every penny. Thank you, John, for great quality work that is so hard to find today… so happy we found you! James, Carol Sledge, Durham NC Attorney and Retired R.N. 9.25.2010
My Daughter recommended Universal Cleaning. My carpet and look like new! All the work, the carpet and furniture, was professionally (in the best sense) cleaned. I could not have been more pleased with the results. We will have John clean the carpet and furniture in our den in the fall. Heidi, Raleigh NC 9.13.2010
We first spoke with John At the Raleigh Home Show and brought home some printed information about Universal Cleaning. Our home is on the market "For Sale", and the carpets are seven years but now look and feel brand new! John personally cleaned the carpets in our home after thoroughly measuring, checking out our needs and giving us a very fair estimate. We learned up front what service he would provide and what the cost would be. The carpet edges have never been cleaned (vacuumed and shampooed) so thoroughly as he did with edging tools. No more “ring around the collar” There was an amazing transformation of the stairway carpet. They look brand new as does all of the carpeting. This job was not rushed but meticulously completed. Thanks John. We’re already passed along your business cards to friends. Pat Shusko, Holly Springs NC 8.17.2010
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